Buckley Industrial Privacy Policy
1. Introduction
1.1. We are committed to safeguarding the privacy of our website visitors and service users.
1.2. This policy applies where we are acting as a data controller with respect to the personal data
of our website visitors and service users; in other words, where we determine the purposes
and means of the processing of that personal data.
1.3. By using our website and agreeing to this policy, you consent to our use of cookies in
accordance with the terms of this policy. We will ask you to consent to our use of cookies
when you first visit our website.
1.4. In this policy, “we”, “us” and “our” refer to Buckley Industrial Ltd.
2. Credit
2.1. This document was created using a template from SEQ Legal (https://seqlegal.com).
3. How we use your personal data
3.1. In this Section 3 we have set out:
a. the general categories of personal data that we may process;
b. the purposes for which we may process personal data; and
c. the legal bases of the processing.
3.2. We may process data about your use of our website and services (“usage data“). The usage
data may include your IP address, geographical location, browser type and version, operating
system, referral source, length of visit, page views and website navigation paths, as well as
information about the timing, frequency and pattern of your service use. The source of the
usage data is our analytics tracking system. This usage data may be processed for the
purposes of analysing the use of the website and services. The legal basis for this processing
is consent.
3.3. We may process your personal data that are provided in the course of the use of our services
(“service data”). The source of the service data is you or your employer. The service data
may be processed for the purposes of operating our website, providing our services,
ensuring the security of our website and services, maintaining back-ups of our databases and
communicating with you. The legal basis for this processing is consent OR our legitimate
interests, namely the proper administration of our website and business OR the performance
of a contract between you and us and/or taking steps, at your request, to enter into such a
contract.
3.4. We may process information contained in any enquiry you submit to us regarding goods
and/or services (“enquiry data“). The enquiry data may be processed for the purposes of
offering, marketing and selling relevant goods and/or services to you. The legal basis for this
processing is consent.
3.5. We may process information relating to our customer relationships, including customer
contact information (“customer relationship data”). The customer relationship data may
include your name, your employer, your job title or role, your contact details, and
information contained in communications between us and you or your employer. The source
of the customer relationship may be processed for the purposes of managing our relationships with customers,
communicating with customers, keeping records of those communications and promoting
our products and services to customers. The legal basis for this processing is consent
3.6. We may process information relating to transactions, including purchases of goods and
services, that you enter into with us and/or through our website (“transaction data”). The
transaction data may include your contact details, your card details and the transaction
details. The transaction data may be processed for the purpose of supplying the purchased
goods and services and keeping proper records of those transactions. The legal basis for this
processing is the performance of a contract between you and us and/or taking steps, at your
request, to enter into such a contract and our legitimate interests, namely [the proper
administration of our website and business.
3.7. We may process information that you provide to us for the purpose of subscribing to our
email notifications and/or newsletters (“notification data“). The notification data may be
processed for the purposes of sending you the relevant notifications and/or newsletters. The
legal basis for this processing is consent.
3.8. We may process information contained in or relating to any communication that you send to
us (“correspondence data“). The correspondence data may include the communication
content and metadata associated with the communication. Our website will generate the
metadata associated with communications made using the website contact forms. The
correspondence data may be processed for the purposes of communicating with you and
record-keeping. The legal basis for this processing is our legitimate interests, namely the
proper administration of our website and business and communications with users.
3.9. We may process any of your personal data identified in this policy where necessary for the
establishment, exercise or defence of legal claims, whether in court proceedings or in an
administrative or out-of-court procedure. The legal basis for this processing is our legitimate
interests, namely the protection and assertion of our legal rights, your legal rights and the
legal rights of others.
3.10. In addition to the specific purposes for which we may process your personal data set out in
this Section 3, we may also process any of your personal data where such processing is
necessary for compliance with a legal obligation to which we are subject, or in order to
protect your vital interests or the vital interests of another natural person.
3.11. Please do not supply any other person’s personal data to us, unless we prompt you to do so.
4. Providing your personal data to others
4.1. We may disclose your personal data to our insurers and/or professional advisers insofar as
reasonably necessary for the purposes of obtaining or maintaining insurance coverage,
managing risks, obtaining professional advice, or the establishment, exercise or defence of
legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4.2. Financial transactions relating to our website and services are OR may be handled by our
payment services providers, Barclaycard. We will share transaction data with our payment
services providers only to the extent necessary for the purposes of processing your
payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices at the respective websites on the above provider.
4.3. We may disclose your enquiry data to one or more of those selected third party suppliers of
goods and services identified on our website for the purpose of enabling them to contact you
so that they can offer, market and sell to you relevant goods and/or services. Each such third
party will act as a data controller in relation to the enquiry data that we supply to it; and
upon contacting you, each such third party will supply to you a copy of its own privacy policy,
which will govern that third party’s use of your personal data. We would only do the above
with your express permission.
4.4. In addition to the specific disclosures of personal data set out in this Section 4, we may
disclose your personal data where such disclosure is necessary for compliance with a legal
obligation to which we are subject, or in order to protect your vital interests or the vital
interests of another natural person. We may also disclose your personal data where such
disclosure is necessary for the establishment, exercise or defence of legal claims, whether in
court proceedings or in an administrative or out-of-court procedure.
5. International transfers of your personal data
5.1. In this Section 5, we provide information about the circumstances in which your personal
data may be transferred to countries outside the European Economic Area (EEA).
5.2. The hosting facilities for our website are situated in UK
5.3. Google Analytics are situated in the USA. The European Commission has made an “adequacy
decision” with respect to the data protection laws of each of these countries. Further
information on Google Website https://privacy.google.com/businesses/compliance/
6. Retaining and deleting personal data
6.1. This Section 6 sets out our data retention policies and procedure, which are designed to help
ensure that we comply with our legal obligations in relation to the retention and deletion of
personal data.
6.2. Personal data that we process for any purpose or purposes shall not be kept for longer than
is necessary for that purpose or those purposes.
7. Amendments
7.1. We may update this policy from time to time by publishing a new version on our website.
7.2. You should check this page occasionally to ensure you are happy with any changes to this
policy.
7.3. We may notify you of changes to this policy by email or through the private messaging
system on our website.
8. Your rights
8.1. You may instruct us to provide you with any personal information we hold about you;
provision of such information will be subject to:
a. We will provide a copy of the information free of charge. However, we can charge a
‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it
is repetitive.
b. the supply of appropriate evidence of your identity (for this purpose, we will usually
accept a photocopy of your passport certified by a solicitor or bank plus an original
copy of a utility bill showing your current address).
8.2. We may withhold personal information that you request to the extent permitted by law.
8.3. You may instruct us at any time not to process your personal information
8.4. In practice, you will usually either expressly agree in advance to our use of your personal
information for marketing purposes, or we will provide you with an opportunity to opt out of
the use of your personal information for marketing purposes.
9. About cookies
9.1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a
web server to a web browser and is stored by the browser. The identifier is then sent back to
the server each time the browser requests a page from the server.
9.2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be
stored by a web browser and will remain valid until its set expiry date, unless deleted by the
user before the expiry date; a session cookie, on the other hand, will expire at the end of the
user session, when the web browser is closed.
9.3. Cookies do not typically contain any information that personally identifies a user, but
personal information that we store about you may be linked to the information stored in and
obtained from cookies.
10. Cookies that we use
10.1. We use cookies for the following purposes:
a. authentication – we use cookies to identify you when you visit our website and as you
navigate our website.
b. security – we use cookies as an element of the security measures used to protect user
accounts, including preventing fraudulent use of login credentials, and to protect our
website and services generally.
c. analysis – we use cookies to help us to analyse the use and performance of our
website and services; and
d. cookie consent – we use cookies to store your preferences in relation to the use of
cookies more generally.
11. Cookies used by our service providers
11.1. Our service providers use cookies and those cookies may be stored on your computer when
you visit our website.
11.2. We use Google Analytics to analyse the use of our website. Google Analytics gathers
information about website use by means of cookies. The information gathered relating to
our website is used to create reports about the use of our website. Google’s privacy policy is
available at: https://www.google.com/policies/privacy/.
12. Managing cookies
12.1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for
doing so vary from browser to browser, and from version to version. You can however obtain
up-to-date information about blocking and deleting cookies via these links:
a. https://support.google.com/chrome/answer/95647?hl=en (Chrome);
b. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-websitepreferences
(Firefox);
c. http://www.opera.com/help/tutorials/security/cookies/ (Opera);
d. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorerdelete-manage-cookies
(Internet Explorer);
e. https://support.apple.com/kb/PH21411 (Safari); and
f. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
(Edge).
12.2. Blocking all cookies will have a negative impact upon the usability of many websites.
12.3. If you block cookies, you will not be able to use all the features on our website.
13. Our details
13.1. This website is owned and operated by Buckley Industrial Ltd.
13.2. We are registered in England and Wales under registration number 8975406, and our
registered office is at Unit 1 Catheralls Industrial Estate, Buckley, Flintshire CH7 3PS.
13.3. Our principal place of business is at Unit 1 Catheralls Industrial Estate, Buckley, Flintshire
CH7 3PS.
13.4. You can contact us:
a. by post, to the postal address given above;
b. using our website contact form;
c. by telephone, 01244 544080; or
d. by email, using sales@Buckley-Industrial.co.uk.
14. Data protection officer
14.1. Our data protection officer’s contact details are:
a. Steve Dransfield sales@buckley-Industrial.co.uk Tel: 01244 544 080